{"id":127,"date":"2017-11-24T11:31:02","date_gmt":"2017-11-24T16:31:02","guid":{"rendered":"http:\/\/handmarc.com\/?page_id=127"},"modified":"2017-12-05T19:07:12","modified_gmt":"2017-12-06T00:07:12","slug":"software-contract-services","status":"publish","type":"page","link":"https:\/\/www.handmarc.com\/software-contract-services\/","title":{"rendered":"Software Contract Services \u2013 Aligning Agreements with Your Needs"},"content":{"rendered":"

Handmarc’s services help you reach agreements that align with your needs. \u00a0We provide services<\/span><\/span>\u00a0to\u00a0<\/span><\/span>provide negotiation support for agreements with<\/span><\/span>\u00a0<\/span><\/span>software publishers<\/span><\/span>\u00a0<\/span><\/span>and\u00a0<\/span><\/span>cloud providers such <\/span><\/span>as EULAs, Master <\/span><\/span>Agreements for services, licenses, or maintenance<\/span><\/span>, RFPs<\/span><\/span>, and related agreements and negotiations<\/span><\/span>.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n

Enterprise Agreement Renewals\u00a0<\/span><\/h3>\n

Negotiating a renewal for an enterprise license agreement can be a daunting prospect if the software concerned includes several products <\/span><\/span>across\u00a0<\/span><\/span>more<\/span><\/span> than one category<\/span><\/span>.\u00a0 F<\/span><\/span>or example, Microsoft, Oracle, Adobe Systems and many others all offer software in many categories: \u00a0<\/span><\/span>end user, database, server, middleware and <\/span><\/span>netwo<\/span><\/span>rk<\/span><\/span>.\u00a0 <\/span><\/span>Handmarc<\/span><\/span> manages <\/span><\/span>the <\/span><\/span>end-<\/span><\/span>to-<\/span><\/span>end <\/span><\/span>process<\/span><\/span>,<\/span><\/span> to<\/span><\/span> a <\/span><\/span>deadline, for<\/span><\/span> determining<\/span><\/span> your needs across all these products and categories<\/span><\/span>. \u00a0<\/span><\/span>We then<\/span><\/span> help<\/span><\/span> you <\/span><\/span>decide which products, <\/span><\/span>edi<\/span><\/span>tions<\/span><\/span>, versions, services and maintenance options to renew, and <\/span><\/span>what <\/span><\/span>volumes to <\/span><\/span>commit<\/span><\/span> to <\/span><\/span>based<\/span><\/span> on <\/span><\/span>criteria such as\u00a0<\/span><\/span>your current <\/span><\/span>and<\/span><\/span> likely future usage<\/span><\/span>,<\/span><\/span> and past <\/span><\/span>and <\/span><\/span>anticipated <\/span><\/span>future <\/span><\/span>corpor<\/span><\/span>ate<\/span><\/span> e<\/span><\/span>vents<\/span><\/span> (<\/span><\/span>i<\/span><\/span>.e.<\/span><\/span> M&A activity)<\/span><\/span>.<\/span><\/span>\u00a0<\/span><\/span> We also work with you to review commercial terms and concessions, and make sure you perpetuate those that are useful<\/span><\/span>.\u00a0<\/span><\/span> Handmarc<\/span><\/span> works with you to identify new concessions to put on the <\/span><\/span>table<\/span><\/span> arising from changes <\/span><\/span>to\u00a0<\/span><\/span>the publisher’s product <\/span><\/span>stra<\/span><\/span>tegy<\/span><\/span> or licensing models.<\/span><\/span><\/span><\/p>\n

New Enterprise License Agreements\u00a0<\/span><\/h3>\n

\"EA<\/a><\/p>\n

Negotiating a new agreement <\/span><\/span>entails <\/span><\/span>a similar set of activities<\/span><\/span> t<\/span><\/span>o those needed for renewal and which\u00a0<\/span><\/span>also<\/span><\/span> need to be managed to a deadline<\/span><\/span>.\u00a0 However,<\/span><\/span>\u00a0it may start with an RFP, and there is a greater emphasis on deciding and <\/span><\/span>prioritizing terms and concessions that your company needs over and above pricing <\/span><\/span>considerations<\/span><\/span>.<\/span><\/span>\u00a0\u00a0<\/span><\/span>Read<\/span><\/span> more about <\/span><\/span>Handmarc’s<\/span><\/span> contract negotiation support service in our<\/span><\/span>\u00a0Vendor Management Services – Software Licensing Agreements<\/strong><\/a><\/span><\/span>\u00a0sales brief.<\/span><\/p>\n

<\/h3>\n

Cloud Services Agreements\u00a0<\/span><\/h3>\n

Cloud agreements present different challenges.\u00a0 There is less scope for negotiation, but the importance of ownership and protection of your data, and the support and timeframe for transferring it away from the cloud service at the end of the contract are just some of the critical factors that need to be included in cloud agreement negotiations.\u00a0<\/span><\/p>\n

IT Managed Services Agreements\u00a0<\/span><\/h3>\n

Handmarc has experience with common mechanisms for calculating and charging services (e.g. ARC\/RRC) and the ways performance can be monitored and linked to financial elements to create incentives for continual improvement and innovation.\u00a0 We understand the importance of determining your equivalent in-house cost of providing a service and how critical it is to agree on a clear definition of the services, the limits of their scope, and what will be measured to calculate charges.\u00a0 Handmarc’s leadership in working through requirements and trade-offs, identifying and prioritizing negotiating positions, and negotiating a sound ITSM master agreement and comprehensive statement of work greatly benefits organizations by yielding contracts more aligned with their needs and having lower multi-year operating costs.\u00a0<\/span><\/p>\n

Supplier Risk Assessment and Mitigation\u00a0<\/span><\/h3>\n

“What if my supplier or service provider goes out business?”<\/span><\/span>\u00a0<\/span><\/span>\u2013<\/span><\/span> this\u00a0<\/span><\/span>i<\/span><\/span>s often the most obvious concern<\/span><\/span>.\u00a0<\/span><\/span>\u00a0But m<\/span><\/span>ore <\/span><\/span>probable\u00a0<\/span><\/span>risks are changes of ow<\/span><\/span>nership, new licensing models, disruption by c<\/span><\/span>ompeting<\/span><\/span> technologies, failure to invest in new features, security breaches, and <\/span><\/span>a <\/span><\/span>host of<\/span><\/span> uncertainties<\/span><\/span> and\u00a0<\/span><\/span>unexpected events. <\/span><\/span>\u00a0<\/span><\/span>Handmarc’s<\/span><\/span>\u00a0<\/span><\/span>S<\/span><\/span>upplier <\/span><\/span>R<\/span><\/span>isk <\/span><\/span>A<\/span><\/span>ssessment service uses publicly available information, competitive reviews and industry trends to assess risk on key dimensions<\/span><\/span>. \u00a0<\/span><\/span>It <\/span><\/span>includes assessment of <\/span><\/span>factors<\/span><\/span> such<\/span><\/span> as financial stability, competitive position, technology maturity, reputation, etc.<\/span><\/span>, and<\/span><\/span>\u00a0<\/span><\/span>create<\/span><\/span>s<\/span><\/span> a risk <\/span><\/span>profile<\/span><\/span>.\u00a0 The service can also identify potential mitigation options for major risks to assist a client in planning how to offset <\/span><\/span>unaccepta<\/span><\/span>ble<\/span><\/span> exposure or take more modest\u00a0<\/span><\/span>precautions.\u00a0<\/span><\/p>\n

Other Software Contract Services\u00a0<\/span><\/h3>\n

We also offer services to address more limited activities such as preparation of a cost comparison model for different service options or other tasks that are elements of broader services.\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Please note:\u00a0 Handmarc LLC does not provide legal advice nor perform any legal services whatsoever.\u00a0 Handmarc is not a law firm and is not engaged in the practice of law.\u00a0<\/strong><\/span><\/p>\n

 <\/p>\n

<< \u00a0Software Licensing Services<\/a> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0| \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Services<\/a> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0| \u00a0 \u00a0 \u00a0 \u00a0 \u00a0IT Managed Services Support \u00a0>><\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Handmarc’s services help you reach agreements that align with your needs. \u00a0We provide services\u00a0to\u00a0provide negotiation support for agreements with\u00a0software publishers\u00a0and\u00a0cloud providers such as EULAs, Master Agreements for services, licenses, or maintenance, RFPs, and related agreements and negotiations.\u00a0 Enterprise Agreement Renewals\u00a0 Negotiating a renewal for an enterprise license agreement can be a daunting prospect if the<\/p>\n

Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-sidebar.php","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"yoast_head":"\nSoftware Contract Services \u2013 Aligning Agreements with Your Needs – Handmarc LLC<\/title>\n<meta name=\"description\" content=\"Negotiation support for agreements with\u00a0software publishers\u00a0and\u00a0cloud providers such as EULAs, Master Agreements for services, hardware maintenance, RFPs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.handmarc.com\/software-contract-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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